Privacy policy

PandaSmile (“we”, “our”) publishes a mobile app and a professional portal focused on functional education for children, in coordination with practitioners.

For any privacy question: hello@pandasmile.app.

Through pandasmile.app we may collect identity and contact details (name, email, phone, country, organization), message content submitted via the contact form, and technical data (IP address, browser, pages viewed) through cookies or analytics tools when you consent.

The mobile app and Pro portal may process health or care-related data under supervision of your practitioner. Those flows are governed by separate in-app terms.

We use your data to respond to requests, improve our services, keep the website secure, and measure traffic when you consent.

Legal bases include pre-contractual or contractual steps, our legitimate interest in operating PandaSmile, or your consent for non-essential cookies.

Contact messages are kept as long as needed to handle your request, then archived or deleted according to legal obligations.

Cookie consent choices are stored locally on your device until you change them.

We do not sell your data. We may rely on service providers (hosting, email, analytics) bound by confidentiality obligations.

Some data may be hosted in the European Union or in countries with recognized protection levels, with appropriate safeguards when required.

Under GDPR you may request access, rectification, erasure, restriction, objection, and portability, and withdraw consent where applicable.

Contact hello@pandasmile.app to exercise your rights. You may also lodge a complaint with your local supervisory authority.

Strictly necessary cookies keep the site working. Analytics cookies are only set after you accept them in the cookie banner.

You can change your choice anytime by clearing browser cookies or contacting us.

We may update this policy to reflect changes in our practices or regulations. The last updated date is shown at the top of this page.